Stop Chargebacks Before They Cost You
DelPrimeX Pay deploys AI-powered fraud detection, real-time alerts, and dedicated chargeback specialists to protect your revenue and keep your merchant account in good standing.
Protection Suite
Every Layer of Defense You Need
AI Fraud Scoring
Machine-learning models analyze hundreds of signals per transaction to flag suspicious activity before it clears.
Real-Time Alerts
Instant notifications via SMS and email the moment a chargeback is filed, giving you maximum response time.
Automated Dispute Filing
Our system auto-compiles compelling evidence packages and submits responses within hours, not days.
3D Secure & CVV Checks
Enforce 3DS2 authentication and CVV/AVS verification to shift liability away from your business.
Chargeback Analytics
Dashboards that surface root-cause trends — by product, channel, or geography — so you can fix the source.
Velocity & Block Rules
Custom velocity limits, BIN blocks, and geo-restrictions stop repeat fraudsters in their tracks.
Order Insight & Ethoca
Integrated with Visa's Order Insight and Mastercard's Ethoca to resolve disputes before they become chargebacks.
Dedicated Specialists
A named chargeback specialist learns your business and fights every dispute with the full context of your account.
Ratio Management
Proactive monitoring keeps your chargeback ratio below card-brand thresholds, protecting your processing privileges.
How It Works
Three Steps to a Protected Merchant Account
Detect & Alert
Our AI engine monitors every transaction 24/7. The moment a suspicious pattern or chargeback notification arrives, you and our team are alerted instantly.
Respond & Dispute
Our specialists compile a complete evidence package — transaction records, delivery confirmations, communications — and submit a compelling rebuttal within hours.
Recover & Prevent
Won disputes return funds to your account. Analytics from each case feed back into your fraud rules, making your defenses stronger over time.
Ready to Protect Your Revenue?
Join hundreds of merchants who trust DelPrimeX Pay to keep chargebacks low and revenue flowing.